Preparing Your Company for Winter Weather

Author, Jadyn Brandt, Client Communications Coordinator, Rancho Mesa Insurance Services, Inc.

Winter is on its way, and companies are preparing for the colder months still ahead. Lower temperatures, heavy rain, and illnesses caused by the cold can all take away from the safety and efficiency of a business or job site.

Cold-weather related incidents are preventable if the proper steps are taken to ensure employee safety. That’s why it is important for employers to take necessary precautions, and prepare their employees for the seasonal changes.

To prepare for the winter weather, supervisors should be sure their workers are wearing the proper clothing in order to reduce body-heat loss, and are staying dry as much as possible; wet clothing can chill the body rapidly. It’s also important not to ignore shivering. Even if an employee says they are fine, persistent shivering is a sign it’s time to return indoors.

In addition to the cold weather, heavy rains, dense fog and substantial snowfall can decrease visibility on the job site, and on the road, which increases the likelihood of accidents with equipment or vehicles. If it is raining, the best thing to do is stay off of the roads. If avoiding the roads is not an option, be sure vehicles are equipped with properly inflated tires that are not bald or badly worn. This will improve traction and reduce the likelihood of losing control of the vehicle.

These are just some of the ways companies can mitigate weather-related incidents. If an accident does occur, SafetyOne™ users can complete an incident report mobile form. A tutorial on how to complete a mobile form can be found on the Rancho Mesa website. To help prevent accidents caused by a mechanical failure, SafetyOne users can file an inspection report for vehicles in need of service using the “Motor Vehicle” observation. A tutorial on how to complete an observation report can be found on the Rancho Mesa website.

Rancho Mesa also has a number of toolbox talks available for cold weather, including safety tips when using an industrial space heater and weather awareness for landscape contractors and tree care companies. To enable access to these weather-specific toolbox talks via the mobile app, Rancho Mesa recommends the SafetyOne administrator create a Winter Weather toolbox talk group specifically for these toolbox talks and assign the group to the desired projects or crews. This will make the winter weather-specific toolbox talks available to users in the mobile app.

Rancho Mesa recommends the following toolbox talks through SafetyOne:

• Cold Weather

• Driving in Wet Conditions

• Effects of Weather

• Hypothermia

• LP Gas Salamander Heaters

• Snow Removal

• Temporary Heat Safety

• Weather Awareness for Landscape Contractors

• Weather Awareness for Tree Care Companies

To learn more about preparing for the winter weather or how to enable toolbox talks in SafetyOne, reach out to your client technology coordinator. 

Digitalizing Risk Management: A Step-by-Step Guide for Getting Started

Author, Alyssa Burley, Partner, Media Communications & Client Services Group, Rancho Mesa Insurance Services, Inc.

Imagine you are working in a highly productive organization. Over many years of trial and error, the team has streamlined their operations to the point of a well-oiled machine using good ol’ paper and spreadsheets. Then, your insurance broker offers a digital risk management solution and you are faced with the prospect of transitioning your manual processes to a digital platform. This is the scenario that many Rancho Mesa clients have faced and successfully overcome.

Mobile applications have become an integral part of daily life by streamlining everything from banking to finding a ride in the city. Manual tasks can now be completed easily from a mobile device. So, why haven’t most businesses implemented this mobile technology into their daily operations?

Planning & Support

Transitioning a manual process, like the administration and documentation of toolbox talks, safety trainings, jobsite inspections, and other risk management activities, to a digital platform does not have to be a daunting task, though it may seem that way at first. With proper planning and support from those who have helped others digitalize their manual processes, you can significantly increase the chances for success. Utilize resources like Rancho Mesa’s client services team to provide best practices for each manual process that will be replaced by a digital platform.

Where to Start

Once an organization has decided they are ready to make the move to a digital platform, they often ask how they should begin. It is a best practice to start digitalizing a process that has few barriers to implementation, yet will still have a significant impact on operations. Therefore, utilizing digital toolbox talks (e.g., tailgate talks, safety meetings, and the like) is typically the best process to tackle first.

Next, review your existing toolbox talk process and document the steps. It may be helpful to ask the following questions:

• Who decides which topics will be used each week?

• Where is the content sourced?

• How is the topic content distributed?

• Who administers the toolbox talk (e.g., tailgate talk, safety meeting, etc.)?

• Where are the toolbox talks performed?

• How are employees tracked who participated in the toolbox talk?

• Where is the documentation stored?

The answers to these questions will help you identify who will need access to the toolbox talks in the digital platform, whether through an administrator website or a mobile application.

Then, identify one to three people in the organization who are excited about being an early adopter of the new technology. They should be excited at the prospect of streamlining the manual process of getting the toolbox talk content each week, performing the safety meeting, passing around the sign-in sheet, and making sure the signed paper makes it back to the office and in the correct file cabinet. These early adopters could be an administrator, foreman, supervisor, or safety manger, depending on who is responsible for performing portions of this task.

The early adopters will function as the organization’s initial testers, cheerleaders, and then coaches for the rest of the team. They will test the digital process by accessing toolbox talk content and documenting the meeting attendance with both pictures and signatures from their mobile devices. They will report back to their organization’s leadership on how the new process is working. This gives the organization a chance to work with their insurance broker’s client services team to offer suggestions for minor adjustments to the new digital process. Meanwhile, the early adopters will naturally promote the new technology to their co-workers and get others excited for the launch of the new process.  

Once the new digital toolbox talk process is tested and adjusted as needed, it is ready to be released to the rest of the organization. There will be a learning curve, but the early adopters will be familiar with how the streamlined digital process works and will act as informal coaches for new users of the platform. 

Benefits

Changing a well-established process can cause some people within the organization to question why the change is needed in the first place. So, be prepared to explain the reasoning behind the transition. Explain the benefits that will be felt by both the employee and the organization.

Employees will spend less time on paperwork, so they can get back to their other job responsibilities. No longer will a supervisor have to worry about where the sign-in sheet went from yesterday’s safety meeting. All the documentation is digitally uploaded to the cloud and instantly accessible to those who need it.

The organization can ensure compliance with the Occupational Safety and Health Administration’s (OSHA) safety meeting requirements and eliminate lost paperwork. No longer do organizations need file folders full of sign-in sheets with, unfortunately, illegible signatures. Digital records are easily accessible and filtered by date, project, topic, etc. in order to streamline the process of retrieving data.

All of these things save time, effort, and increases compliance, which ultimately translates to reduced costs.

If your organization is ready to make the transition from paper to digital, contact your Client Technology Coordinator for more information about Rancho Mesa’s proprietary SafetyOne™ mobile app and website.

The Solution for Distracted Driving: An Effective Fleet Safety Program

Author, Sam Clayton, Vice President, Construction Group, Rancho Mesa Insurance Services, Inc.

Contractors have seen significant increases in commercial auto rates over the last few years. Because of this, it is imperative for companies to implement a written fleet safety program.

The fleet safety program must detail leadership’s expectation of what is required to be a driver for the company and the consequences if the policies are not followed.   

For both the fleet safety program and driver training to be effective and successful, companies should be constantly discussing the policies with all of their employees, not just the employees assigned to a company vehicle.

One topic that should be at the forefront of your driving training program is distracted driving. 

Distracted driving is the leading cause of most vehicle collisions and near collisions. According to the National Traffic Safety Administration (NHTSA), nearly 80% of collision and 65% of near collisions involve some form of distracted driving. 

There are 3 types of distracted driving:

1. Visual – An example would be taking your eyes off the road.

2. Manual – An example would be taking your hands off the wheel.

3. Cognitive – An example would be taking your mind off driving.

Many of these crashes occur in company vehicles during the working hours and can cause serious problems for both the driver and the company. If the employee is injured, he/she will likely be eligible for workers’ compensation. The company’s auto insurance would pay for damage to the vehicle and potential lawsuits brought on by the bodily suffered by a third party. The quick glance at a cell phone while driving could cost a company hundreds of thousands of dollars.

In order to protect your company from these types of losses, the company’s leadership must make a fleet safety program a priority. Have a written cell phone policy. Require employees to put their phone on do not disturb while they are driving, which blocks calls and text messages while their car is in motion. And, train drivers using the SafetyOne™ Distracted Driving online course. Not only can an effective fleet safety program minimize further insurance increases, but most importantly you could save a life.

To learn the essential points of a fleet safety program and defensive driving skills, register for our Fleet Safety Webinar.

For questions about how your fleet safety program affects your commercial auto premiums, contact me at sclayton@ranchomesa.com or (619) 937-0167.

Understanding the Importance of Your Workers’ Compensation Unit Stat Filing Date

Author, Greg Garcia, Account Executive, Rancho Mesa Insurance Services, Inc.

Imagine you are a landscaping company owner and your workers’ compensation policy just renewed January 1st. You are probably thinking, now what? Well, the next date that should be on your radar is June 30th, your unit stat date. Each unit stat date varies and with the actual filing taking place approximately 180 days from when the workers’ compensation policy was placed. The unit stat date is when all workers’ compensation claim activity is frozen, along with audited payroll information, and sent to the rating bureau so the experience modification (XMOD) can be calculated.  

As a reminder, your XMOD is determined by comparing your loss experience and historical payroll to others with similar class codes. The XMOD is derived from three years of audited payroll and losses suffered over those years.

If a particular claim is closed after your unit stat date, that claim will impact your next XMOD at the total incurred value before the unit stat date. Therefore, if you have a claim that can either be closed or reserves reduced, it is critical that this is done ahead of the unit stat date. Staying up to date with your claims adjuster and insurance professional ahead of the filing can quite literally save you points on your XMOD, which in turn can help to reduce your worker’s compensation annual premium.

Using one of the metrics on our proprietary KPI Dashboard, our clients are able to track the number of days until their unit stat date. Combining this KPI tool with our dedicated workers’ compensation claim advocate services at prescheduled claims reviews throughout the policy year helps to close the claims or mitigate claim costs in advance of the filing. This strategy can dramatically lower overall insurance costs.

If you have any questions about the unit stat or would like me to put together a custom KPI dashboard for your team, you can contact me at ggarcia@ranchomesa.com.

Resources and Tools for Completing Your Workplace Violence Prevention Plan

Author, Megan Lockhart, Client Communications Coordinator, Rancho Mesa Insurance Services, Inc.

As July 1st quickly approaches, California businesses are working hard to prepare their Workplace Violence Prevention plans before the deadline. In our aim to serve the needs of our clients, Rancho Mesa has outlined resources we offer to supplement your specific company’s training and plan.

The SafetyOne™ platform and the RM365 HRAdvantage™ portal has the online training topics and recordkeeping tools available for workplace violence prevention.

HR Portal Course

• Preventing Workplace Violence Training for Employees

SafetyOne Courses

• Active Shooter: Surviving an Attack

• Workplace Security

• Workplace Violence

• Workplace Violence in Construction Environments

• Workplace Violence in Food Processing and Handling Environments

• Workplace Violence in Healthcare Facilities

• Workplace Violence in Office Environments

Clients can utilize SafetyOne’s incident report forms or create their own custom forms to collect workplace violence incident data on the job. The information collected in these forms are stored in the SafetyOne administrator website. Forms such as Accident Investigation, Incident Investigation, Incident Witness Statement, and Witness Statement can support clients’ Workplace Violence Prevention plan.

Online training can be used as a tool towards creating a complete Workplace Violence Prevention Plan. However, employers must also train their employees on the specific hazards of their company’s location, and address these in their written Workplace Violence Prevention Plan.

For questions regarding accessing Rancho Mesa resources, clients can contact their client technology coordinator.

Four Weeks of Safety: Important Resources for National Safety Month

Author, Megan Lockhart, Client Communications Coordinator, Rancho Mesa Insurance Services, Inc.

As we hit the halfway mark on the 2024 year, we’ve explored plenty of important topics related to health and safety each month. The month of June is National Safety Month by the National Safety Council (NSC), in partnership with the Center for Disease Control and Prevention (CDC).

This month brings attention to safety issues as a whole and highlights important topics each week. So whether our clients are construction leaders or human services professionals, June is an opportunity to evaluate the safety practices of yourself and your workers.

Week 1: Safety Engagement

One of the foundational aspects of cultivating a safe workplace is through intentional participation in safety practices.

“Both employers and employees must be engaged in safety. Working together, employers and employees can develop policies and procedures to identify, monitor, mitigate, and eliminate work-related hazards,” NSC states.

One way Rancho Mesa encourages clients to engage in safety is by offering tools to help best equip them for the task. The SafetyOne™ platform offers weekly toolbox talks that employers can administer to workers on the job. SafetyOne also offers a library of online training courses to encourage safety engagement. The videos and quizzes are taken individually via a web browser. 

The more relevant the employer’s lessons are to the current safety hazards and job tasks, the more valuable the training will be to employees.

Week 2: Roadway Safety

The Bureau of Labor Statistics states that the leading cause of work-related deaths in the nation are motor vehicle crashes and either the first or second leading cause of death in each major industry. That’s why the NSC has dedicated this week to driving safety.

Rancho Mesa offers a library of driver trainings, both in the form of toolbox talks and online trainings:

Toolbox Talks

• Defensive Driving

• Driving in Wet Conditions

• Like Oil and Water, Drinking And Driving Do Not Mix

• Do Cellular Phones Cause More Vehicle Accidents?

• Motor Vehicles – A Form of Locking Out

• Motor Vehicles – Seat Belts

• No Vehicle Accidents on This Site

• Safety While Refueling Vehicles and Equipment

• Vehicle and Equipment Parking Safety for Landscape Contractors

Online Training

• Driver Safety: The Basics

• Driving Safety

• Driving Defensively

• Distracted Driving

• Commercial Drivers License (CDL) Defensive Driver Training

Rancho Mesa also recently hosted its Fleet Safety Workshop, presented by Travelers Insurance. The recording is now available.

Week 3: Risk Reduction

The best ways to keep employees safe and prevent workplace incidents is by identifying the environmental hazards and addressing them immediately.

According to NSC’s Injury Facts, there were a total of 4,695 preventable workplace deaths and 4.53 million medically consulted injuries in 2022.

Foreseeing potential injuries before they happen mitigates risk. A pivotal part of this process for companies is through observing their work environment. The SafetyOne app offers the Observation tool clients can use to perform safety observations or inspections via a phone or tablet. An issue identified in an observation can be assigned to other employees or emailed to third parties. Once completed, they are automatically documented in the platform.

Additionally, employers create and maintain a written Injury and Illness Prevention  Program (IIPP) and a copy must be made available in the workplace. This week is a good opportunity to revisit your company’s IIPP and make sure it is up to date and covers all job hazards. The Cal/OSHA website offers a model IIPP for both high hazard and non-high hazard industries.

Week 4: Slips, Trips and Falls

As the final topic of the month, slips, trips, and falls are a prevalent hazard across most industries. Whether missing a step down a slippery ladder, losing balance on an aerial lift, or slipping on wet flooring, falls can happen anywhere in the workplace. The best way to prevent these common incidents is to eliminate the hazard initially and make sure employees are trained in the correct safety procedures.

Rancho Mesa offers toolbox talks and online training that covers slip, trip, and fall prevention:

Toolbox Talks

• Slips, Trips and Falls

• Fall Prevention and Guardrails

• Slip and Fall Prevention for Landscape Contractors

• Watch Your Step! Don't Slip & Fall

• Fall Protection

• Avoiding Falls

• Let's Prevent Slips, Trips and Falls

Online Training

• Slips, Trips, and Falls

• Slips, Trips and Falls in Construction Environments

• Slips, Trips, and Falls in Food Processing and Food Handling Environments

• Slips, Trips, and Falls in Healthcare Environments

• Slips, Trips, and Falls in Office Environments

• Fall Protection in Industrial and Construction Environments

As we continue to make our way through National Safety Month, it's a good idea for clients to evaluate any holes in their safety practices. The opportunities employers take to keep workers trained will impact their hazard prevention, and ultimately their incident rate, the rest of the year.

Rancho Mesa is committed to offering the necessary tools to help.

For questions about accessing resources in SafetyOne, clients can reach out to their client technology coordinator.

Empower Your Crew: The Importance of Heat Illness Training and Preparedness

Author, Greg Garcia, Account Executive, Rancho Mesa Insurance Services, Inc.

As the calendar turns to April and warmer weather into spring time, now is a great time to take a look at your current Heat Illness Prevention Plan (HIPP), as well as make sure all crew members are up to date on their heat illness training.

As the months get hotter, it is important to remember three things: water, rest and shade. It is crucial that crews have access to all three. Adequate water for all crew members, regular rest periods, and identified shade areas around the jobsite or a portable canopy are all considered best practices, and when temperatures heat up, are often a requirement.

With rising temperatures, we anticipate, as has been the case in the past, there will also be a rise in heat-related injuries within the landscape industry. Having an HIPP not only will keep you compliant with state regulations, but more importantly keep your employees safe.

There are certain criteria and templates that all HIPP need to follow. For example, they need to be written, they need to be available in English as well as any other languages that are used at the company. And finally, it needs to be available at the worksite. The HIPP should include:

• Procedures supplying and accessing water

• High heat procedures

• Emergency response

• Acclimatization methods and procedures.

It is also important that leaders including foreman keep a regular eye on the crew, looking for signs of heat stress. The signs could be as minor as rashes or cramping to as severe as fainting. Any signs of this with a crew member should be reported immediately.

Knowing the hotter months are coming, now is a great time to dive into your company’s HIPP, make any updates to it, and begin to stress the importance of heat illness prevention.

Rancho Mesa clients can train their employees on heat stress and heat illness prevention with both online courses in English and Spanish, and a variety of toolbox talks in the SafetyOne™ website and mobile app.  Clients can distribute their HIPP through the mobile app ensuring foreman and crews have access to the document along with any other related resources when they’re at the jobsite.

Every year, Rancho Mesa hosts Heat Illness Prevention workshops and webinars to assist in educating clients and their employees. A recorded version of the workshop can be accessed online.

Contact me at ggarcia@ranchomesa.com or (619) 438-6905 to discuss how to mitigate heat illness and other potential risks.

SafetyOne™ Updates Company News: New Recipient Role Added for Users

Author, Megan Lockhart, Client Communications Coordinator, Rancho Mesa Insurance Services, Inc.

Recently, SafetyOne™ released new updates to the Company News feature of the platform. These updates include a new company news recipient user and added email notifications for all users.

A new “Recipient” role is now available specifically for receiving company notifications. Users who are assigned to this role do not need access to the mobile app or website, so they won't need to set up a password, and will receive all company news alerts they are assigned via email.

If the user with a Recipient role is switched to a different role in the future, they will be sent an email to create their login information.

Administrators can assign recipient users to their designated projects and when they send out Company News to that project, recipient users will receive it as an email. All users assigned to that project with the mobile app will also get both a notification on their phone immediately and an email.

These new features contribute to the flexibility of SafetyOne and our effort to continually improve user experience.

For questions on how to use these new additions, clients can contact their client technology coordinator, or view our Frequently Asked Questions on the Rancho Mesa website.

National Ladder Safety Month: Preventing Injury Through Education

Author, Megan Lockhart, Client Communications Coordinator, Rancho Mesa Insurance Services, Inc.

March is National Ladder Safety Month. Spearheaded by the American Ladder Institute (ALI), this month is dedicated to promoting safe ladder use. 

Tens of thousands of injuries and hundreds of deaths are caused by the improper use of ladders annually. The construction industry is particularly at risk for ladder injuries. Year after year, its one of the top 10 most common OSHA violations in the nation, so this is a good opportunity to evaluate your company’s ladder training and safety protocol. 

Rancho Mesa offers resources in the SafetyOne™ app with online training courses such as general Ladder Safety and Ladder Safety in Construction Environments.

The platform also has the following ladder safety toolbox talks that supervisors can administer to employees:

• Job Built Ladder Safety

• Ladder Types

• Ladder Usage

• Ladder Safety for Landscape Contractors

• Ladder Tips

• Five Ways to Prevent Electrocutions from Portable Ladders

• Ladders and Stairways

Rancho Mesa is also hosting an in-person Ladder Safety workshop on Friday, March 22, which will be recorded and available to view on our website in the coming weeks.

For questions about accessing the online resources in SafetyOne, clients can reach out to their Client Technology Coordinator.

California Rainy Season Offers Online Training Opportunity for Employees

Author, Megan Lockhart, Client Communications Coordinator, Rancho Mesa Insurance Services, Inc.

Californians have experienced record storms this year along with other parts of the United States. However, with Spring on the horizon, construction companies are preparing for rainier months still ahead. When job sites close due to rain and flooding, it's a good opportunity for employees to use that time to revisit safety and operational skills with online training.

When the weather is hazardous and construction jobs must close, it's common for employers to send workers home. This can cause a financial setback not only for the business, but also for the employees who were depending on working those hours.

“On days where it would be unwise to expect employees to get up on a roof or scale a building wall, offer virtual training sessions so your employees can still earn a living, and you skill up your workforce,” Eric Mochnacz, Director of Operations at Red Clover HR, said in his article.

To prepare for days when the weather restricts jobsite work, employers can compile a list of training that can be assigned to employees, such as operation skills and safety procedures relevant to their work in the field. 

“There’s lots of opportunity and potential in planning for bad weather days by building a strong library of virtual training,” Mochnacz said. “When your ability to meet business goals is directly tied to the weather, having contingency plans is crucial for business continuity.”  

Rancho Mesa offers tools for employee online training via both the SafetyOne™ platform and the RM365 HRAdvantage™ Portal. SafetyOne holds a library of online training on a wide range of topics in construction safety. RM365 HRAdvantage Portal online training topics include professional development and compliance.

For more information on utilizing Rancho Mesa’s resources, contact your Client Technology Coordinator.

How to Strategically Grow Your Construction Company

Author, Casey Craig, Account Executive, Rancho Mesa Insurance Services, Inc.

One of the biggest ongoing challenges in the construction industry today is hiring and retaining quality employees that can help build on a company’s foundation. Growing a construction company in a sustainable way through internal promotions while also integrating new hires can separate one company from its competitors.

Employees are a company’s most valuable asset and making sure the right people are in the right positions is vital to profitable growth. There are high performing laborers at every construction firm but just because they are successful in one position does not necessarily mean that they will transition successfully into becoming a great estimator or superintendent. So, it is critical to promote the right people into the right positions for the success of the company.

Promoting from within is typically more cost effective than an outside hire and leads to a boost in company morale. The promoted employee already knows your company culture and safety expectations, and they can pass their knowledge onto new hires. So, finding the right internal people to elevate into leadership positions is the logical path, when available.  

Having assessment tests and specific steps for how to be promoted in your employee handbook is a great way to provide both new and seasoned employees a clear path for career growth.

Identify employees that can handle stressful situations and are poised problem solvers. Do not wait for a need to arise; start including these valued employees in meetings to make sure they are prepared to take on a new role when the company is ready to grow or there is an opening due to an employee retirement. This can alleviate some of a leader’s workload allowing them to deal with big picture issuing facing the firm.

Take advantage of both safety and professional development courses to grow your existing employees. Rancho Mesa’s SafetyOne™ platform provides online safety courses for employees, while the RM365 HRAdvantage™ Portal offers online courses to help employees hone the soft skills they will need to grow their careers.

While this topic remains one of the most challenging aspects of running a construction company, do not let this problem be compounded by being unprepared. Stay diligent in the hiring process and pay attention to the employees you do have with the right traits. This can lead to lower insurance costs as more efficient employees in management positions can directly assist with building a safer culture with more preparedness when claims arise.

If you have any questions pertaining to this article or any other insurance questions, do not hesitate to reach out. You can contact me at ccraig@ranchomesa.com or call at (619) 438-6900.

Back to the Books: Fall Months Call for Driver Preparedness

Author, Megan Lockhart, Media Communications and Client Services Coordinator, Rancho Mesa Insurance Services, Inc.

As schools begin filtering back into session, more vehicles flood the roads in the mornings and afternoons. The “rush hour” traffic is back in full swing. From construction workers on their way to the jobsite to parents rushing their kids to school, more vehicles on the road means more risk for accidents, and an uptick in insurance claims.

According to the National Highway Traffic Safety Administration data, in 2021 the rate of fatal crashes for large trucks was highest in the months August through October, with its peak in September. Construction-industry vehicles typically fall into the category of large trucks, defined by a total weight of 10,000 pounds or more.

To avoid becoming a statistic, it’s a good time for employees to freshen up on driver training. The SafetyOne™ platform offers a library of online driver training topics to ensure your drivers are safe on the road.

• Driver Safety: The Basics

• Driving Safety

• Driving Defensively

• Distracted Driving

• Commercial Driver’s License (CDL) Defensive Driver Training

To learn more about risk management resources or the training offered in SafetyOne, contact your client technology coordinator.

SafetyOne™ Mobile App Streamlines Safety Within the Janitorial Industry

Author, Jeremy Hoolihan, Account Executive, Rancho Mesa Insurance Services, Inc.

Earlier this year, Rancho Mesa launched its proprietary SafetyOne™ mobile app. Feedback so far has been extremely positive, with many clients taking full advantage of the extensive resources the app provides.

As a specialist in the janitorial industry, I have already witnessed how much SafetyOne has improved our clients’ risk management programs. When asked how the app can improve a risk management program, we focus on efficiency and how the app will streamline all of a business’ processes.

For example, the app will help improve the lines of communication between management and crews by sending push notifications to mobile app users, such as crew leaders, with important information and reminders. The app will document incidents at your clients’ location and automatically notify the appropriate administrators in real-time.

The app also ensures that safety trainings are a priority. A company’s administrative staff will be able to determine what safety training topics will be available to each crew. Then, crews will be able to document regular safety meetings easily through their mobile device. The safety meeting documentation will be available in real-time, which helps management address who might have missed the meeting.

In addition, the app is helpful in addressing and minimizing safety issues in the field. The app allows a user to perform and document risk observations at each jobsite to find and address safety concerns before there is an incident.

And finally, one of the most talked about advantages the app provides Rancho Mesa clients is the ability to go paperless. The SafetyOne app eliminates paperwork through electronic documentation of safety meetings, risk observations and other forms.  This allows the information to be accessed at any time.

If you are a Rancho Mesa client and have not yet explored the capabilities of SafetyOne, we strongly recommend you explore this new technology. With the assistance of training videos and our client services team, the implementation should be straightforward and easy. 

If you have any questions relating to SafetyOne, please feel free to reach out to me at (619)937-0174 or jhoolihan@ranchomesa.com.

Plan Your SafetyOne™ App to Best Suit Your Organization’s Needs

Author, Megan Lockhart, Media Communications and Client Services Coordinator, Rancho Mesa Insurance Services, Inc.

Rancho Mesa aims to provide clients with tools that are flexible in order to best fit their individual needs, including our proprietary SafetyOne™ application. SafetyOne’s features are systemized based on “Projects.” However, projects are highly adaptable to the way each individual organization works.

Below are best practices for utilizing projects depending on your organization’s industry and structure.

Construction (Project or Job)
As the name suggests, construction companies will most likely assign their policies, mobile forms and users to their individual construction projects or job sites. Project managers and foremen can access job-specific content based on the projects they are assigned.

This system works well for both short-term and long-term projects that need to manage safety within unique worksites.

Landscape, Tree Care and Janitorial (Service Crew)
Many landscape, tree care and janitorial companies organize their employees in the SafetyOne application into crews. These crews are employees who stay grouped together from one worksite to the next. Companies can name their projects based on a crew number, truck, or team name and assign content, such as toolbox talks to individual crews.

This system works well for companies providing on-going services to multiple accounts that aren’t necessarily tied to one worksite. 

Human Services (Client or Program)
Human services organizations like non-profits, home healthcare, and schools can use projects for their different office locations, facilities, programs, or campuses. These organizations may choose to make policies and forms available to employees based on their office, clients, facility, program or campus.

There may be different ways to utilize the projects organization structure in the SafetyOne application. Through the dynamicity of the platform, Rancho Mesa is happy to help clients best meet their organization’s risk management needs.

For more information about how to set up projects in SafetyOne™, please contact your client services coordinator or watch our Administrator Website Overview Training.