RM365 Advantage™
Client Services
Rancho Mesa has a commitment to our clients that we take very seriously. We refer to this commitment as the RM365 Advantage™.
RM365 is our promise to constantly push the envelope every single day of the year. We achieve this by developing cost-saving strategies through leading risk management tools that help protect organizations.
Our mission is to be the “OneofOne®” commercial insurance agency, continually re-setting our own benchmarks that measure our risk management expertise and, most importantly, ongoing customer satisfaction.
Following are some of the services and tools we offer to achieve this dream:
Client Services
SafetyOne™ Website & Mobile App
Rancho Mesa’s SafetyOne™ platform (website and mobile app) is designed to streamline the implementation of an effective safety program within your organization through real-time data and intuitive technology.
RM365 HRAdvantage™
The RM365 HRAdvantage™ portal provides our clients with access to HR Experts and an extensive library of Human Resources knowledge.
Workshops & Webinars
Rancho Mesa offers monthly workshops and webinars, and on-demand training courses to our clients on a variety of topics.
RM365 Advantage Safety Star™ Program
This program is designed to lower your organization’s probability of work-related injuries while promoting a safety culture through comprehensive safety trainings.
Work Comp Claims Advocacy
Each Claims Advocate has extensive experience in the administration of workers' compensation claims and is uniquely qualified to work aggressively on your behalf.
Risk Management Newsletter
The newsletter includes safety training materials, workshops and webinars, relevant articles and podcast episodes, along with HR and benefits information.
Dedicated Client Technology Coordination
Rancho Mesa's Client Technology Coordinators provide our clients with useful tools like the SafetyOne™ platform, HR portal and more to effectively manage their company's risk.
Safety & Risk Management Podcast
StudioOne™ is Rancho Mesa Insurance Services' Media Communications department. This podcast addresses safety and risk management issues that can affect a business's bottom line.
Mobility & Stretch™ Program
The program is designed to help employees achieve total body activation in minimal time, while both stretching and strengthening the key muscles that surround common industry injuries.
Meet our Media Communications & Client Services Manager
Alyssa Burley, Partner
Alyssa is a strategic communications professional with twenty years of experience in various creative and client-centric roles. She blends her corporate communications expertise, media production and love of teaching to provide OneofOne® client services.
Her team administers the SafetyOne™ App, RM365 HRAdvantage™ Portal, and RM365 Advantage Safety Star™ Program and provides workers’ compensation claims advocacy. StudioOne™, Rancho Mesa’s media communications department, produces the company’s website, videos, podcast and marketing materials.