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Healthcare Insurance Carriers Respond to COVID-19 Threat

Author, Alyssa Burley, Media Communications and Client Services Manager, Rancho Mesa Insurance Services, Inc.

As Rancho Mesa continues building resources for our clients and their employees across all sectors, we have compiled a list of healthcare insurance providers and their enhanced benefits designed to respond to the COVID-19 virus. Listed below is information related to COVID-19 testing when ordered by a physician.

Author, Alyssa Burley, Media Communications and Client Services Manager, Rancho Mesa Insurance Services, Inc.

Image of doctor holding COVID-19 test.

As Rancho Mesa continues building resources for our clients and their employees across all sectors, we have compiled a list of healthcare insurance providers and their enhanced benefits designed to respond to the COVID-19 virus. Listed below is information related to COVID-19 testing when ordered by a physician.

Health insurers are responding to the Coronavirus threat by offering members no-cost screening and diagnostic testing.

Carrier Enhanced Benefits1
Aetna Screening/diagnostic testing provided at no cost.
$0 copay telemedicine (for next 90 days2).
Members diagnosed with COVID-19 will receive a care package with over-the-counter medications and cleaning supplies.
CVS Health will help Aetna members that may be experiencing anxiety related to COVID-19 by:
• opening Crisis Response Lines
• providing plan sponsors with a Resources for Living toolkit
• expanding 24/7 access to the Aetna Nurse Medical Line
Anthem Blue Cross Screening/diagnostic testing provided at no cost.
Blue Shield of California Screening/diagnostic testing provided at no cost.
Health Net Screening/diagnostic testing provided at no cost.
Kaiser Permanente Screening/diagnostic testing provided at no cost.
MediExcel Health Plan Screening/diagnostic testing provided at no cost.
Oscar Health Screening/diagnostic testing provided at no cost.
Continuing to offer $0 telemedicine through Doctor on Call for most members.
Sharp Health Plan Screening/diagnostic testing will be covered under the member's standard plan benefits.
Sutter Health Plan Screening/diagnostic testing provided at no cost.
United Healthcare Screening/diagnostic testing provided at no cost.
Free Emotional-Support Help Line available for members suffering from fear or stress due to COVID-19, open 24/7.
Western Health Advantage Screening/diagnostic testing provided at no cost.

1 Screening/diagnostic testing when ordered by the physician.
2 Aetna’s website states a 90-day window as of March 2020, but the page is posted without a start/end date. Check with Aetna before receiving services

View full table here.

For additional resources and telemedicine information for each carrier, download the full PDF document.

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