Rancho Mesa Insurance Services, Inc.

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Login to the Mobile App

Mobile applications provide an easy way for organizations to capture data in the field from any Android or iOS device.

The SafetyOne™ mobile application is configured on the administrator website resulting in a unique experience for each mobile app user.

For this training, we will be using an Android mobile device. 

To access the SafetyOne™ mobile app, your organization administrator must create an account for each user on the Admin website.

Once your administrator has created a user account for you, you will receive a welcome email with a link to setup your password. Once you’ve completed the activation and setup of your password, you’re ready to start using the SafetyOne™ mobile app.

Download the SafetyOne™ app from the app store.

Once the mobile app has been downloaded to your device, click on the app icon.

Enter your username and password. You must accept the disclaimer before clicking the login button.

If you forget your username or password, click the “Forgot Username” or “Forgot Password” link on the sign-in screen.

Once you login to the mobile app, the app will synchronize with the server for your user account. This is a critical step that allows the mobile application to work offline. Depending on the amount of content to be synchronized, this may take a minute.

When the synchronization is finished, a News screen will appear. These news items are a combination of the news feeds provided by Rancho Mesa, as well as your organization.

Click “Next” in the top right corner to scroll through the news feed.

The news feed is an important tool used to distribute information pertinent to the mobile app user. For example, you may see generic news items sent to all mobile users in your organization or something specific like alerting you to inclement weather on your job site.  

When complete, click “Done.”