Author, Alyssa Burley, Client Services Coordinator, Rancho Mesa Insurance Services, Inc.

Insurance Company of the West (ICW) risk consultants gathered on Tuesday, August 14, 2018 for training and to hear Daniel Frazee, Executive Vice President at Rancho Mesa Insurance Services, Inc. speak about the importance of the broker/risk manager relationship.

Daniel covered in detail the important role risk consultants can play in developing a strong relationship with employers. He encouraged the new employees to study claim trends, look for cause and nature of injuries, and listen with intent as they build partnerships with businesses.

Daniel also recommended asking pointed questions in initial meetings about what specifically businesses are looking for in their relationship with a workers' compensation carrier. Tying those answers together and working in step with brokers were critical pieces to Daniel’s message to the group.

“It is always a pleasure working with Tom Joliff and his team of risk consultants," said Daniel Frazee. "It just continually reminds me what a forward-thinking insurance company ICW is. They have been so proactive with their growth, adding quality talent to ensure that their servicing remains strong for their policyholders. Having a chance to speak to these new employees allowed us to share some of Rancho Mesa’s service tenants and philosophies, as well. Building on this partnership to ultimately reduce risk for our clients is very satisfying.”

"Daniel did a great job," said Tom Jolliff, Sr. Risk Management Consultant for ICW Group. "What we were looking for from Daniel today was just to give a little input to our associate risk managers about the broker/producer relationship with the carrier and also the risk management consultants. And the information that he provided was exactly what we were looking for. Daniel is a perfect example of somebody who's a great business partner with ICW Group. I've dealt with him for over ten years and I understand you know what that relationship with the broker and the risk management consultant means. So, he was really my first choice when it came to thinking about somebody to talk to our new folks. That's really why I chose Daniel."

About ICW Group
Based in San Diego, ICW Group Insurance Companies is the largest group of privately held insurance companies domiciled in California. Quoting more than $3 billion annually, ICW Group represents a group of Property, Auto and Workers’ Compensation insurance carriers, including Insurance Company of the West and Explorer Insurance Company. For more information, visit www.icwgroup.com.